SMS & Text Messaging Policy

Effective date and last amended: June 1, 2026

This SMS & Text Messaging Policy describes how Air Magic LLC, doing business as Air Magic LLC (“Company,” “we,” “us,” or “our”), sends text messages to customers and how you may opt in or opt out. This policy is part of our Privacy Policy and Terms of Service.

Program name & description

Program name: Air Magic LLC Customer Communications
Description: Transactional and service-related text messages for air conditioning, heating, HVAC, refrigeration, indoor air quality, and related home services in the Las Vegas, Nevada area.

Types of messages you may receive

If you opt in, you may receive SMS/text messages including but not limited to:

• Appointment confirmations and reminders;
• Service scheduling and technician arrival updates;
• Quotes, estimates, and follow-up regarding your inquiry;
• Customer support and account-related messages;
• Occasional promotional offers related to our services (where permitted and with your consent).

Message frequency

Message frequency varies depending on your interaction with us. You may receive a few messages per service request or appointment, and fewer messages when you are not actively using our services.

Message & data rates

Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Contact your wireless carrier for details about your plan.

How to opt in (consent)

You may opt in to receive SMS/text messages from Air Magic LLC only when you provide affirmative consent. Consent is not a condition of purchase. Opt-in methods may include:

• Submitting the public quote form at air-magic-llc.vercel.app/free-estimate-las-vegas.html#sms-opt-in (optional SMS checkbox — not required to submit);
• Checking an unchecked consent box on our website Eric AI chat lead form (optional — not required to request service);
• Checking an unchecked consent box on other website web forms or landing pages;
• Verbally agreeing during a phone call with our team (where consent is documented);
• Signing a written service agreement or form that includes SMS consent language;
• Texting a keyword to our business number where the call-to-action clearly discloses opt-in terms.

Sample opt-in language (website & forms)

The following sample language may appear on our website, web forms, or other customer-facing materials. Your consent must be voluntary and not pre-selected:

How to opt out

You may opt out of SMS/text messages at any time using any of the following methods:

• Reply STOP to any text message you receive from us. After you send STOP, we will send a one-time confirmation that you have been unsubscribed. You will no longer receive SMS messages from us unless you opt in again.
• Reply UNSUBSCRIBE, CANCEL, END, or QUIT — these keywords may also be used to opt out where supported.
• Call us at (702) 849-9900 or (702) 849-9900 and request to be removed from text messaging.

Opting out of SMS messages does not affect other communications you may receive from us by phone or email related to active service requests, unless you also request to stop those communications.

Help & support

For help with text messaging, reply HELP to any message you receive from us, or contact:

• Air Magic LLC (Air Magic LLC)
• Phone: (702) 849-9900 · (702) 849-9900
• Address: Las Vegas, NV

Service providers

We use authorized third-party messaging service providers to deliver SMS/text messages, including but not limited to Twilio and similar SMS carriers. These providers process your mobile number and message content solely to deliver messages on our behalf in accordance with their terms and applicable law. We do not sell your phone number for SMS marketing purposes.

Privacy

Information collected through SMS programs is handled as described in our Privacy Policy.

Changes

We may update this SMS Policy from time to time. Changes are effective when posted on this page with an updated “last amended” date.